1. A quote will be issued for approval before an invoice is sent for payment.
2. Payment of invoices is within 14 days.
3. Products will only be sent once payment has been received.
4. We endeavor to ship products within 2 business days after receipt of funds. Any delays due to stock availability will be communicated with relevant parties.
Product/ service satisfaction
If you or the client have any concerns regarding a service or product provided by Disability Safe Seating Solutions (a division of Kidsafe Qld) please contact Kidsafe Qld directly at 3854 1829 or email disabilities@kidsafeqld.com.au
Product warranties will apply and it is the client’s responsibility to ensure warranty terms and conditions have been met. Kidsafe Qld is not responsible for any product/s that are damaged due to misuse and the warranty is voided.
Alternatively, contact National Disability Insurance Scheme Quality and Safeguards Commission www.ndiscommission.gov.au/about/complaints
Confirmation of use
NDIS Participants: By accepting these conditions of sale you are warranting that the harness requested has been prescribed by an Allied Health Professional and all documentation for its use is in place.